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Tag Consumer duty

Oct 16, 2023

Another Dear CEO Platform letter, but what does it mean for advisers?

By Chris Jones in Regulatory Tag Consumer duty, Dear CEO, Due diligence, Foreseeable harm, TR16/1

On 28 September, investment platforms received a “Dear CEO” letter, following previous letters in February 2020 and July 2021. It was addressed to platforms, but what does it mean for advisers? The FCA uses Dear CEO letters to raise awareness and highlight areas of concern around regulatory compliance and industry practices. This letter raised concerns

Feb 10, 2022

IFAs must sharpen provider due diligence under FCA Consumer Duty

By Chris Jones in General, Practical aspects, Regulatory Tag Consumer duty, Due diligence, TR14/5, TR16/1

(1st published by Citywire New Model Adviser on 10 Feb, 2022 at: https://citywire.com/new-model-adviser/news/ifas-must-sharpen-provider-checks-under-fca-consumer-duty/a237915) Due diligence involves not just looking at the product or service, but also examining the provider and thinking about the risks the FCA has identified. Advisers often call us for help, asking what the FCA actually expects in terms of research and due